Last edited: May 01, 2025
SCARB (“Website”, “Application”, “we”, “our”, “us”) welcomes you! Since you have just moved to our Terms of Use, we recommend that you take a short break and carefully read this document.
These Website/Application Terms of Use (“Terms”) govern your access to and use of the SCARB digital product – the website at https://scarb.co/ and the SCARB mobile application (hereinafter collectively referred to as the “Website/Application”), administered by Effiz LLC.
Our Privacy and Cookies Policy also governs your use of the Website/Application and explains how we collect, use and protect the data we collect from you when you use the service. The Privacy Policy is an integral part of these Terms and Conditions, and we ask you to read it in parallel.
By using the Website/Application, you confirm that you have read, understood and agree to these Terms and Conditions, as well as the provisions set out in the Privacy and Cookies Policy. If you do not agree (or do not have the right to agree) to any of these documents, you must not use our Website/Application. In such case, please inform us of your disagreement in any way provided for in section 20. CONTACTS of these Terms.
These Terms apply to all visitors and users of the Website/Application, including both individual employees using the SCARB mobile application and employer representatives using the administrative HR panel. Specific provisions regarding the use of the HR panel by corporate users may be set out in separate sections below and/or in agreements with the relevant employer.
Thank you for your understanding and responsible attitude!
By creating an account on the Website/Application, you agree to receive informational materials and messages from us in any way available (email, push notifications, SMS, phone calls, etc.). Such communication may include: technical messages (registration confirmation, notifications of changes in the service or terms), newsletters, reminders about the use of features, as well as other messages related to the operation of SCARB.
At the same time, you agree NOT to disclose any information received from us and/or in the process of using the Website/Application, unless we provide you with explicit consent to such disclosure. This applies, in particular, to confidential information about the functioning of the service, internal algorithms, beta features that are not yet public, or other information that may become known to you during your interaction with us. The prohibition does not apply to reviews or comments about our service of a general nature (which you may share on social networks, etc.), but you must respect intellectual property rights and not disclose our know-how.
We will make every effort to ensure that important communications from us are delivered in a timely manner. However, it is your responsibility to ensure that your contact information is up-to-date – please ensure that your email address and other contact information in your profile are correct and up-to-date. If you wish to opt out of receiving certain types of communications (e.g. marketing communications), you can do so through your profile settings or by following the instructions in the communication itself (e.g. the “unsubscribe” link at the bottom of the message).
Our Website/Application may allow you to post or generate certain content – for example, text entries, comments, reviews, profile pictures or other materials (hereinafter referred to as “ Content ”). You are solely responsible for any Content you post or upload through SCARB, including its legality, authenticity and appropriateness.
By posting Content on the Website/Application, you represent and warrant that: (i) you own the Content or have all necessary rights and permissions to use and distribute it; (ii) posting the Content does not infringe any rights of any third party (including copyrights, trademark rights, privacy rights or other proprietary or non-proprietary rights); (iii) the Content is not unlawful, offensive, defamatory, hateful, pornographic, violent or otherwise objectionable.
You agree that we are not obligated to monitor or moderate Content that you or other users post, but we have the right (without any compensation to you) in our sole discretion to review, edit, remove or block any Content posted through our service if we believe that such Content violates these Terms or is otherwise objectionable. We may also take appropriate action if your Content violates the law (for example, by reporting it to law enforcement).
By posting any Content to SCARB, you grant us and our affiliates a non-exclusive, worldwide, irrevocable, royalty-free license to use, reproduce, publicly perform, publicly display, modify, translate, and distribute your Content in connection with the provision of our services. This means, for example, that we may display your entry in the application in accordance with the functionality (if it involves public sharing), or use your review of the service on our website or marketing materials (if necessary, we will ask for additional permission for public citation with your name). This license is valid for the entire term of protection of the relevant intellectual property rights and may be transferred by us to our technology partners and contractors who cooperate with us to implement the service (for example, hosting providers), solely to the extent necessary for their work.
This license does not affect your own ownership rights in the Content. You remain the owner of your Content and may use it as you see fit. Our license is only required for the technical provision of the service (for example, storing your entries on our server so that you can access them).
Any Content posted on the Website/Application (including text, graphics, logos, buttons, icons, images, audio clips, data compilations and software) may belong to us or be used by us with the permission of the copyright holders . Such Content is protected by copyright, trademark and other intellectual property rights. You may not copy, distribute, modify, publicly display, sell or otherwise use any Content that is not yours for commercial purposes or for personal gain without our prior written consent . This restriction does not apply to your own Content that you have created and posted (for which you have granted us a license, but you will remain the owner and may use it also outside of SCARB).
We reserve the right to immediately suspend or terminate your access to the Website/Application if you breach the above warranties or use the Content in violation of these Terms.
You agree to use our Website/App only for lawful purposes and in accordance with these Terms and applicable law. It is strictly prohibited to use SCARB in any of the following (or similar) ways:
This list is not exhaustive. As a general rule, any use of SCARB that is contrary to its intended purpose, violates the law or the rights of others, or may harm us or our users is prohibited.
If you violate these rules, we reserve the right to take appropriate measures: from warning and requiring you to eliminate the violation to immediately terminating access to the service and, if necessary, notifying the competent authorities.
We use third-party services to monitor and analyze the use of our Website/Application, which allows us to improve its performance and efficiency. The main such service is Google Analytics .
Google Analytics is a web analytics service provided by Google. It tracks and reports to us about traffic and user behavior on the Website/Application using cookies and similar technologies. Google collects traffic data (e.g., which pages are visited, how long they are on the site, which device or browser the user came from, geographic location at the city level, etc.) and provides us with aggregated reports.
The data collected by Google Analytics may also be used by Google for its own purposes, including contextualizing and personalizing advertising within their advertising network. We do not provide Google with any direct identifying data (such as name or email), but only technical information and aggregated metrics.
You can learn more about how Google processes data in Google's Privacy Policy. You can also read information about opting out of Google Analytics if you want your website activities not to be tracked by this service.
By using SCARB, you confirm your consent to Google's data processing in accordance with the above policy. If you do not agree, you can refuse to use SCARB or configure your browser/device accordingly (for example, block cookies or install a plugin to block Google Analytics). For more information about data collection, please read our Privacy Policy.
The SCARB Website/App is intended only for persons who are 14 years of age or older . By using SCARB, you represent and warrant that you are at least 14 years of age and that you have the necessary legal capacity to enter into this agreement (i.e., are capable of acquiring rights and obligations through your actions).
If you are under 14 years of age , or if you do not have the legal capacity and capacity to accept these terms and conditions, you are prohibited from using the Website/Application. No SCARB services are knowingly provided to persons under 14 years of age. In the event of a violation of this condition and the fact of registration of a minor under 14 years of age is detected, we will immediately delete the account of such person and all possible information that he/she provided to us (as soon as this becomes known).
We advise parents and guardians to monitor their children's use of online resources. If you are a parent or guardian and you learn that your child under 14 has registered with SCARB, please let us know - we will promptly take steps to delete the child's data.
For users aged 14 to 18: As a general rule, individuals aged 14-18 can independently enter into agreements for the provision of services if this is appropriate for their age and understanding. However, if you are a minor, please ensure that your parents or guardians do not object to your use of SCARB. We reserve the right to request parental consent if there is any doubt about age or if required by law.
To access certain features of SCARB, you must create an account. When you register, you must provide accurate, current, and complete information about yourself as requested in the registration form (e.g., your name, email, other information). You also warrant that you are at least 14 years of age and have the authority to agree to these Terms.
Providing false, outdated or incomplete information may result in immediate suspension or deletion of your account. We reserve the right to refuse registration or terminate your account if we find any violation of data integrity requirements.
Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree not to disclose your password to any third party and are responsible for any activities that occur under your username and password. If you become aware of or suspect unauthorized access to your account (for example, if you notice unauthorized activity or if your password becomes known to someone else), you must immediately notify us so that we can take steps to protect your account. We recommend using a unique, strong password and (if available) enabling two-factor authentication for additional protection.
Restrictions on the use of third-party data: You may not use another person's data when registering or accessing your account (for example, registering under someone else's name or email address) without proper permission. If you are registering an account on behalf of your organization (for example, your employer), you must have the appropriate authority to do so. By using SCARB through a corporate account, you also confirm that your company has agreed to these Terms and our Privacy Policy.
Corporate accounts: If your account was created as part of a corporate subscription (for example, you were invited by your employer to participate in the SCARB wellness program), please note that your access to the service is provided to you as part of a contractual relationship between us and your employer. This means that if this relationship ends (for example, if your company cancels your subscription or if you stop working for them), your access to SCARB may be limited or terminated. If you are laid off or transfer to another job, please contact us - we may be able to transfer you to an individual plan or transfer your progress data to you personally (with the consent of your employer and in accordance with the Privacy Policy).
HR Dashboard (for employers): If you are an HR manager or other authorized representative of an employer who has been granted access to the SCARB HR Analytics Dashboard, you agree to use the data available to you solely for the legitimate purposes of managing your employee well-being program and to comply with all privacy requirements set forth in our Privacy Policy and in your organization’s agreement. In particular, you must not attempt to identify specific employees from aggregated data unless required by the functionality, and you must not share HR Dashboard data with unauthorized individuals. Violation of these requirements may result in the termination of your administrative access and will be considered a breach of privacy.
We reserve the right, in our sole discretion, to deny access to the Service, delete or suspend your account if you violate applicable law, these Terms, the Privacy Policy or the rights of others. In such cases, we will, where possible, notify you of the action taken and the reasons for it (unless it would prejudice an investigation or security).
The core functionality of SCARB may be available for a fee, especially when it comes to corporate subscriptions ( Software-as-a-Service model for employers). This section outlines the terms and conditions regarding payment and subscriptions.
Corporate Subscriptions: If you use SCARB as part of a program paid for by your employer or organization, the financial relationship is governed by a separate agreement between us and that organization (hereinafter referred to as the “Corporate Customer”). Such agreement determines the price, volume of licenses (number of employees), subscription term and other commercial terms. As an end user (employee), you do not incur any direct costs - access is provided to you free of charge at the expense of the Corporate Customer. However, you must comply with these Terms; violation of the Terms on your part may result in your loss of use, regardless of whether the services are paid for by your employer.
Individual paid services: At the moment, SCARB focuses on the B2B model, but in the future we may also offer personal paid plans or individual paid features (e.g., extended content, individual sessions with specialists, additional courses, etc.) for individual users. If you become a member of such a paid plan, you undertake to timely pay the fee according to the specified tariff. Payment may be charged on a monthly or annual basis (prepayment), once for a specific service, or according to another agreed procedure.
Pricing: All prices for SCARB services are set out in the relevant offer or on our website (if publicly available pricing plans are available). We reserve the right to change the cost of services or introduce new payment options from time to time. In the event of a change in the price of an existing subscription, we will notify the payer (you or your organisation) in advance, in accordance with the terms of the contract or (for individual users) at least 30 days before the new price takes effect. If you do not agree with the new price, you may cancel your subscription before the change takes effect and the new price will not apply to you.
Payments: Payment for the Services may be made by various methods available at the time of payment (bank card, non-cash account, payment systems, etc.). You must provide valid payment information and authorize us to automatically charge you according to the selected cycle (if this is a subscription, the payment will be recurring). In the event of a failed payment (for example, the card has expired, insufficient funds), we may retry the charge or contact you to update your payment information. If payment is not received within a reasonable time, we may suspend or cancel the provision of the Services.
Refunds: Unless otherwise specified in mandatory provisions of law or in a specific agreement, the funds paid are non-refundable . This means that if you (or your organization) have paid for a month or a year in advance to use SCARB and decide to terminate use before the term, the unused period is generally not compensated in money. Exceptions may be made on an individual basis, for example, if the service was unavailable for a long time due to our fault or for other reasons determined by us at our sole discretion. For Corporate clients, the terms of refund are prescribed in the relevant agreement.
Trial periods and promotions: From time to time, we may offer free trials of paid features or special offers (promotional codes, discounts on the first period, etc.). The terms of such promotions will be communicated to you separately (for example, the duration of the trial period, which features are available, whether the trial period will automatically convert to a paid subscription). Please note: if you continue to use the service after the trial period and do not cancel your subscription, your payment method may be charged for the next period at the standard price. You have the right to refuse to renew your subscription during the trial period without any penalties.
Taxes: Prices may not include applicable taxes and fees (e.g., VAT). If such taxes are incurred, they may be added to the payment amount as required by law. Corporate customers are generally responsible for paying taxes in accordance with the terms of the contract.
Changes in services and prices: We are constantly developing SCARB and may change the list of features available in the free and paid segments. If any feature you paid for changes dramatically or ceases to be available, we will notify you and possibly offer an alternative or compensation (for example, continuing your subscription to another feature). We are not responsible for any possible user losses associated with changes in the business model, pricing or functionality, but we will try to make the transition as convenient as possible.
Payment Disputes: If you believe you have been charged in error or have other questions about your bill, please contact us promptly (no later than 30 days from the date of the chargeback). We will review your complaint and, if we find an error on our part, refund the overcharged amount or correct the bill. Please note that unwarranted chargebacks may be considered a violation of these Terms, and we reserve the right to terminate your access to the Service in the event of fraudulent financial activity.
By using SCARB's paid features, you acknowledge that you have read and understood these payment terms and agree to be bound by them. If you have any additional questions about rates or payments, please contact us using the contact details provided at the end of this document.
The SCARB Website/Application, including all of its original content, design, functionality, and software, is the intellectual property of Effiz LLC and/or its licensors and is protected by the laws of Ukraine and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use SCARB solely for your personal, non-commercial purposes (unless otherwise specifically agreed upon, e.g., for an employer – internal corporate purposes). This means that you may use our website and app, complete the wellness program, view the materials – but only to the extent permitted by the functionality and these Terms. No ownership or intellectual property rights in the service or any part thereof are transferred to you.
Our trademarks and logos: The name “SCARB”, the SCARB logo and other marks used in connection with the provision of our services are trademarks and/or trade names owned by Effiz LLC (or used with permission from the copyright holders). You are not granted the right to use our trademarks without our prior written consent. This means that you may not, for example, use the name SCARB in the name of your product or website, create derivative logos, copy the appearance of our application for third-party projects, unless we have authorized it.
We respect the intellectual property rights of others and expect the same from our users. All materials published on SCARB (e.g. articles, videos, surveys, icon designs) are protected by copyright. You may not reproduce or distribute them outside the service without permission. If you wish to share our material with colleagues or friends, please use the available features (e.g. “share” buttons) or provide a link to our site.
However, we respect your intellectual property. The content that you create and publish through SCARB (for example, your own notes, reviews, etc.) remains yours. Granting us a license to use it (as described in section 3. CONTENT ) is necessary only for the technical functioning of the service. We do not claim ownership of your original content. However, please note that if you decide to make your content public (if such a function is available), you thereby accept the risks associated with publicly displaying your intellectual property. For example, if you have published your author's text in a public section - theoretically other users can see, save or even copy it without your knowledge. We recommend that you do not publish confidential or highly artistic materials that you plan to use commercially elsewhere.
If you believe that any content has been posted on SCARB that infringes your copyright or other intellectual property rights, please notify us (see 20. CONTACTS ). We will promptly respond in accordance with applicable procedures (e.g., remove or block access to content upon a substantiated complaint, and, if necessary, terminate the infringer's account in case of repeated infringements).
We appreciate any messages and feedback from our users that help us make SCARB better. You can contact us with bug reports, ideas, feature suggestions, complaints or praise – in short, with any comments regarding our Website/Application (hereinafter referred to as “Feedback” ).
By sending us Feedback, you confirm and warrant that
(i) Your submissions do not infringe our intellectual property rights or the rights of any third party. Submissions must be original (created by you) or for which you have a legal right to disclose. Do not submit material protected by another person's copyright without the permission of the copyright owner.
(ii) You do not disclose confidential information or personal data of third parties. If you are reporting a bug or privacy issue, avoid including names, addresses, ID numbers, or other identifying information; provide only the technical details necessary to reproduce the bug.
(iii) By submitting any Feedback, you grant us a non-exclusive, perpetual, irrevocable, worldwide license, free of charge , to use, copy, modify, publish, translate, create derivative works from, distribute and display such materials in any manner and in any medium – solely for the purpose of (a) improving and developing SCARB, (b) promoting the product (e.g., citing your feedback on the site) or (c) responding to your inquiry.
(iv) You understand that SCARB is not obligated to :
We may correspond to clarify details, but we reserve the right to independently determine whether to implement your proposed improvements. If you wish to retain ownership of a specific technical solution, please do not send it as a regular Feedback, but first contact us to sign a separate agreement (NDA / R&D collaboration).
We strive to ensure high quality and uninterrupted operation of SCARB, however, you understand and agree that the Website/Application is provided “as is” and “as available” . This means that you use our service at your own risk .
We (Effiz LLC) and any of our affiliates make no express or implied warranties regarding SCARB. In particular, we do not warrant :
Any content or material you receive through SCARB is at your own discretion. For example, if you rely on advice or informational materials from the application, you are solely responsible for the consequences. We do not guarantee that implementing our recommendations will necessarily lead to an improvement in your psychological state or the company's business performance. SCARB is a support and self-help tool, but the final decisions remain with you and, if necessary, qualified professionals (psychologists, doctors, etc.).
We do not represent or warrant that the use of SCARB will not result in any problems or losses . While we do our best to ensure security and quality, there are factors beyond our control (e.g., Internet failures, actions of third parties, compatibility with your device) that may affect the operation of the service.
To the fullest extent permitted by law, we exclude all implied warranties (warranties of merchantability, fitness for a particular purpose, title, non-infringement, etc.). No oral or written advice or information given to you by us shall create any warranty not expressly stated in these Terms.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above provisions may not apply to you if your country's law expressly prohibits this. In such cases, the applicable warranties will be limited to the minimum extent permitted by law.
Under no circumstances will we (Effiz LLC), our director(s), officers, employees, partners or suppliers be liable to you for any indirect, incidental, consequential, indirect or punitive damages , as well as for lost profits, loss of data, business interruption, moral damages , etc. arising out of or in connection with the use of or inability to use the Website/Application.
In particular, we are not responsible for:
The maximum aggregate liability of Effiz LLC for any claims or demands arising from these Terms or the use of the Website/Application is limited to the amount you actually paid us for using SCARB during the last 12 months (or, if you use the service for free, our liability is limited to the amount of 0 UAH).
This limitation applies to the fullest extent permitted by applicable law, regardless of the legal theory of liability – contract, tort (including negligence), breach of warranty, etc.
Exceptions: Nothing in these Terms shall limit or exclude our liability where such limitation or exclusion would be unlawful. In particular, if the law expressly prohibits the exclusion of liability for death or personal injury caused by our negligence or for wilful breach of duty, the relevant provisions of the Terms shall not apply to the extent that they are contrary to law. But in all other cases, you agree that the limitations of liability set out above reflect a fair allocation of risks between us and are included in the price (if any) of our service.
You agree to defend, indemnify and hold us (Effiz LLC), our directors, officers, employees, agents and partners harmless from and against any claims, demands, liabilities, damages, losses or expenses (including reasonable legal costs and attorneys' fees) arising out of:
We reserve the right to assume the exclusive defense and control of any matter for which you are obligated to indemnify us, but this shall not relieve you of your indemnification obligation. You agree to cooperate fully with us in the defense of any such claim.
This section survives any termination of your use of SCARB (regardless of the reason for such termination).
We may terminate or suspend your access to the Website/Application (including deactivating or deleting your account) at any time without prior notice for any reason we deem sufficient. Such reasons may include, but are not limited to:
In the event of termination of access on our initiative, your right to use SCARB will cease immediately. If your violations were serious, we may also block you from re-registering in the future.
to stop using SCARB and delete your account at any time (via the relevant functionality of the application or by contacting us). Please note: if you are a corporate plan user, deleting your personal account may require confirmation from your employer.
Upon termination of access by either party, the provisions of these Terms that by their nature should survive (e.g., liability, indemnification, intellectual property rights, dispute resolution) shall survive.
We will not be liable to you or any third party for any consequences of your termination of access to SCARB in accordance with these Terms. However, if your account has been terminated in error and you believe this was unfair, please contact us (contact details below) and we will review the situation.
These Terms, as well as any disputes or claims (contractual or non-contractual) arising out of or in connection with their performance or the use of the Website/Application, shall be governed by and construed in accordance with the applicable laws of Ukraine .
If you use SCARB in another country, please note that you are still subject to the above choice of law (this choice does not deprive you of the protection of the mandatory rules of law of your country of residence, if applicable, but the law of Ukraine applies in relations with us).
Jurisdiction: We strive to resolve all issues amicably and by agreement, however, if a dispute arises that cannot be resolved through negotiations within 30 days from the date of written notification of the dispute, such dispute shall be subject to consideration by a competent court in accordance with the legislation of Ukraine. As a rule, this will be a court of general jurisdiction or a commercial court in the city of Kyiv (depending on the subject composition and the essence of the dispute). You agree to such jurisdiction and the place of consideration of the dispute. If you are a consumer and the law gives you the right to choose the jurisdiction at your place of residence - you may exercise this right.
Claim procedure: Before going to court, we strongly recommend that you send us a written claim describing the problem. This can be done by email or letter (contact details are in section 20. CONTACTS ). We will try to promptly consider the claim and offer a solution that will satisfy you.
Severability of Certain Provisions: If any provision of these Terms is held by a court to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. In such event, the parties agree in good faith to replace the invalid provision with a provision that is valid and comes as close as possible to the original intent.
This section does not limit the rights of consumers (within the meaning of consumer protection legislation) to apply to consumer protection authorities or to the court in accordance with the procedure provided for by the relevant legislation.
We are constantly working to improve SCARB and reserve the right to change, suspend or discontinue any part of the Website/Application or the service as a whole at any time. This may include: adding or removing features, changing the interface, releasing updates, temporarily disabling access for maintenance, or closing the platform completely.
We may also restrict access to certain features or the entire service to individual users or categories of users, at our sole discretion and without notice . For example, we may temporarily restrict access to certain areas for corporate users if we identify a privacy issue, or close new user registrations during a major update.
We are not liable for any damage or inconvenience caused by changes or temporary unavailability of the service. Although we strive to minimize disruptions, periodic unavailability (for example, during server upgrades) is possible.
Your continued use of SCARB after the changes are implemented constitutes your agreement to such changes. If you do not agree with the change to the service (for example, if a new feature does not suit you), you may discontinue using SCARB.
If, as a result of a service shutdown or material change, you lose access to content you provided or generated, you can contact us and, where possible, we will help you export or recover your own data. However, we do not guarantee that your content will be retained beyond our standard data retention and deletion practices (see Privacy Policy for retention periods).
Like our Privacy Policy, these Terms may be revised and updated by us from time to time. We reserve the right to make changes to these Terms at any time . If the changes are material, we will make efforts to notify you of such changes (for example, via email, push notification, or by placing a prominent notice on our website/app).
However, you are responsible for periodically reviewing these Terms. We recommend that you periodically check the last revision date (at the top of the document) and review any updates.
Effective Date of Changes: The updated Terms shall be effective upon their posting (unless otherwise stated in the Terms themselves). By continuing to use the Website/Application after the posting of the modified Terms, you confirm your agreement to them. If you do not agree to the updated Terms, you must discontinue using SCARB.
No individual changes or additions to these Terms by the user (e.g. your own terms of use) are valid unless they have been agreed to in writing by us.
By using the “SCARB” Website/Application, you confirm that you have carefully read these Terms , understand their content and agree to comply with all the provisions set forth. If you are registering on behalf of an organization, you confirm that you have the authority to accept these Terms on its behalf and to bind it to them.
Your creation of an account, authorization, or actual use of the service constitutes electronic acceptance of these Terms, which has the same legal force as if you had signed an agreement in paper form.
If you have any questions about these Terms, you should ask them to us before you start using the service. If you have already started using the service and you have questions or concerns, please contact us immediately (contact details below) and discontinue use at least until you receive clarification.
Remember: by registering and using SCARB, you also accept the terms of the Privacy and Cookies Policy, which is part of the contractual relationship between you and us.
Entire Agreement: These Terms (together with the Privacy Policy and, if you are a corporate user, any commercial agreement entered into with your organization) constitute the entire agreement between you and us regarding your use of SCARB and supersede all prior oral or written understandings, agreements and discussions between us with respect to such matter.
Waiver of Rights: Our failure to act with respect to any breach by you of these Terms shall not constitute a waiver of our right to require future performance. Our failure to exercise any right or remedy under these Terms in a particular instance shall not constitute a waiver of such right or remedy in general.
Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor (for example, in the event of a business reorganization or sale of the Platform), provided that your rights under these Terms and the Privacy Policy are not affected.
Relationship of the Parties: Nothing in these Terms creates an agency, partnership, joint venture, employment or other relationship between you and us, other than as a service provider-user relationship . You have no authority to make any representations or undertake any obligations on our behalf.
Language of the Agreement: We may provide you with translations of these Terms in other languages for your convenience. However, the Ukrainian text of the Terms shall prevail (unless otherwise provided by law). In the event of any discrepancy between the Ukrainian version and the translation, the Ukrainian version shall prevail.
If you have any questions, suggestions or complaints regarding these Terms or the operation of SCARB, please contact us. We are always open to communication and strive to resolve all issues as quickly as possible.
You can contact SCARB as follows:
Data Protection Officer (DPO): You can contact our DPO directly with any questions related to the processing of your personal data or the implementation of our Privacy Policy.
We will do our best to respond to your request within 5 business days. If your request requires more time to be processed (e.g., a technical investigation), we will notify you of the interim status.
Thank you for choosing SCARB. We value your trust and strive to justify it by providing a useful and safe service for supporting mental health. We wish you a successful and productive use of SCARB!